Terms and Conditions – Petstroyal

Effective Date: December 9, 2024

Welcome to Petstroyal. These Terms and Conditions outline the rules and regulations for using our website and services. By accessing or purchasing from Petstroyal, you agree to comply with the terms detailed below.

1. General Terms

  • Eligibility: You must be at least 18 years old or have the consent of a parent or guardian to use our website and services.
  • Accuracy of Information: While we strive for accuracy in all product descriptions, pricing, and availability, occasional errors may occur. We reserve the right to correct any inaccuracies without prior notice.
  • Policy Updates: We may update these Terms and Conditions periodically. Changes will take effect immediately upon posting to this page.

2. Products and Availability

  • Product Descriptions: All products are described as accurately as possible. However, slight variations in color, packaging, or features may occur due to display settings or manufacturer updates.
  • Availability: Products are subject to availability. If an item becomes unavailable after your order is placed, we will notify you promptly and provide alternatives or issue a refund.

3. Orders and Payments

  • Order Confirmation: Once an order is placed, you will receive an email confirmation with order details. Please review it and contact us immediately if any corrections are required.
  • Payment Methods: We accept secure payments via credit/debit cards, PayPal, and other methods as indicated during checkout.
  • Pricing Errors: If a pricing error occurs, we reserve the right to cancel or adjust your order. Customers will be informed of any changes.

4. Shipping and Delivery

  • Processing Time: Orders are processed within 1-3 business days, excluding weekends and holidays.
  • Shipping Costs: Fees are calculated at checkout based on the delivery location and chosen method.
  • Order Tracking: A tracking number will be provided once your order has shipped.
  • International Shipping: We ship to select international locations. Customers are responsible for customs duties, taxes, or additional fees.

5. Returns and Refunds

For detailed information about returns and refunds, please refer to our Refund and Return Policy.

6. User Responsibilities

By using our website, you agree to:

  • Provide accurate and truthful information during account registration or checkout.
  • Use our website for lawful purposes only.
  • Avoid activities that disrupt or harm the functionality of our website.

7. Intellectual Property

  • Ownership: All content on Petstroyal, including text, images, graphics, and logos, is the property of Petstroyal or used with permission.
  • Restrictions: You may not copy, reproduce, or distribute any content without prior written consent.

8. Limitation of Liability

  • No Warranties: All products and services are provided “as is” without warranties of any kind, express or implied.
  • Limited Liability: To the fullest extent permitted by law, Petstroyal is not liable for indirect, incidental, or consequential damages resulting from the use of our website or products.

9. Compliance with Google AdSense Policies

This Terms and Conditions document complies with Google AdSense standards, ensuring transparency, fairness, and adherence to ethical practices.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of these third-party sites. Please review their policies before engaging with them.

11. Governing Law

These Terms and Conditions are governed by the laws of the United States and the state of Tennessee. Any disputes arising from these terms will be resolved under these laws.

12. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

By using Petstroyal, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. We are committed to providing an exceptional shopping experience and appreciate your trust in our products and services.